Sales Support Jr. Specialist

Department: Online Sales Channel

Title: Sales Support Assistant Specialist

Direct Report: Webshop Sales Manager

Level: Assistant Specialist

This is how you WOW:

• Manage product, stock, pricing, order and campaign controls for our Shopify-based webshop processes,

• Actively execute operational processes on marketplace panels such as Trendyol, Hepsiburada, Amazon and N11; including product listing, price / stock updates and campaign content preparations,

• Perform system entries for cancellation and return processes via SAP ERP, and work closely with the relevant teams to ensure smooth invoicing, logistics and cargo operations,

• Support indirect channel operations, including delivery appointment follow-up, invoice rejection processes, sell-in / sell-out reporting and channel-based operational tracking,

• Prepare daily, weekly and monthly sales, stock and channel-based performance reports,

• Take part in data extraction, validation and reporting processes through SAC (SAP Analytics Cloud) or similar reporting tools,

• Act as an operational bridge between the Finance and Sales teams in the follow-up of financial reconciliation, rebate processes and marketplace deduction invoices,

• Work in coordination with Sales, Logistics, Finance, Customer Service and other relevant departments to ensure cross-functional processes progress on time,

• Prepare reports, tables and presentations that visualize data for management meetings and internal team reviews,

• Identify operational issues in a timely and proactive manner, share them with the relevant teams and follow up until resolution.

It would be WOW if you would bring this in:

• Graduates from Business Administration, Economics, Engineering, Management Information Systems, or related departments of universities,

• Preferably with 1-2 years of experience in sales support, e-commerce operations, marketplace management, reporting, or back-office processes,

• Fluent in English (necessary for global reporting and tools),

• Proficient in MS Office programs, especially Excel and PowerPoint,

• Possessing analytical thinking skills and enjoying working with data and numbers,

• Paying close attention to detail and having a very strong follow-up ability,

• Responsible, open to learning, and able to keep up with the pace of the dynamic e-commerce environment,

• Possessing strong communication skills and able to work in coordination with different departments, a true team player.

Preferably:

• Experience with Shopify or similar e-commerce platforms,

• Familiarity with the back-office panels of marketplaces such as Trendyol, Hepsiburada, Amazon and N11,

• Ability to use SAC (SAP Analytics Cloud), Power BI or similar BI / reporting tools,

• Basic knowledge of SAP or a similar ERP system,

• Experience in sell-in / sell-out reporting, inventory aging or order operations,

• Ability to prepare presentations and simplify complex data into a clear and meaningful story.

Our Kärcher WOW Package:

• Meal Allowance (Canteen / Meal Ticket)

• Private Health/ Life Insurance

• Service (distinct locations)

• Staff Discount on product

So: Wanna WOW with us?

Simply upload your resume online and leave your contact information. We look forward to getting to know you!