KEY ACCOUNT MANAGER - RETAIL

Why Kärcher? 90 years of global leadership and 10 years of sustainable growth in Bulgaria – Kärcher is not just a brand, but an established standard in cleaning solutions.

As a family-owned company with a global scale, we believe that the true driver of our success is our people. We owe it to a team that is not afraid to take responsibility, values trust, and creates the future with passion, curiosity, and every decision they make.

And you, do you want to be a part of Kärcher's success?

To support our team of professionals in the Retail Sales Department, we are looking for a:

KEY ACCOUNT MANAGER – RETAIL

Your Strategic Impact (Responsibilities):

• Strategic Management: You manage and develop a portfolio of key retail partners with a focus on sustainable growth and increasing profitability.
• Business Development: You identify new opportunities and expand market share through the successful introduction of new categories and product lines.
• High-Level Partnerships: You build long-term, effective, and trusted B2B relationships.
• Commercial Negotiations: You negotiate strategic terms, promotional calendars, and joint activities, ensuring the execution of long-term business goals.
• Project Leadership: You proactively initiate and lead cross-functional projects for launching new products, product demonstrations, and commercial campaigns.
• Customer Experience Management: You address various business cases in a timely manner and manage the claims/complaints process with a focus on customer satisfaction.

Your Successful Profile:

• University degree.
• Minimum of 3 years of proven experience in sales and/or key account management.
• Strong commercial expertise, excellent communication skills, and a definitive customer orientation.
• Strong analytical skills – the ability to make data-driven decisions based on market analysis and reports.
• Proactivity, energy, loyalty, and a high level of personal responsibility.
• Excellent digital literacy: high proficiency in MS Excel; experience with ERP/CRM systems and corporate platforms.
• Working level of English (minimum B1) for fluent business communication.

Our Investment in You:

• Prestige and Standards: A key role in an international company with high professional standards – an undisputed leader in the sector.
• Development: A comprehensive onboarding program, specialized product and sales training (internal and external), as well as a clear perspective for career progression.
• Remuneration: A competitive base package, complemented by a realistic and motivating bonus scheme tied to your results.
• Care: An attractive additional benefits package, with attention to health, family, and work-life balance.
• Culture: Fair labor relations and a positive, supportive work environment within our team.

Are you ready to leave your mark? We believe that together we can make the world a cleaner place. Send us your application and let's create the future of Kärcher together!