Hire Controller - Speedy Services

This is how you WOW:

• To assist customers with all telephone, email enquiries, providing quotations, machine specifications and technical information as required

• Converting hire enquiries into successful hires by delivering best-in-class service

• Assisting the Speedy Hire sales team with enquiries and facilitating their customers’ demands

• Co-ordinating transport requirements, scheduling of deliveries, collections, and demonstrations

• Keeping the Speedy Hire Sales team involved with updates, opportunities and potential issues

• Off hiring machines providing correct communication is provided to the customer

• Answering any queries should these be verbal or via email in a professional timely manner

• Networking with the Speedy Hire sales team to find enquiries and ensuring Kärcher Hire is front of mind

• Taking ownership of the customer journey, ensuring high standards of service are met

It would be WOW if you would bring this in:

• 3 GCSEs at Grade 4 (C) or equivalent, including Maths and English

• Strong organisational and problem solving skills with a keen eye for detail

• Excellent communication and collaboration abilities

• Customer-focused approach with a passion for building relationships

• Confidence in handling multiple tasks and working under pressure to meet deadlines

• IT literate, with the ability to quickly learn new systems

Our Kärcher WOW Package:

• Pension Scheme

• Discretionary Bonus Scheme

• 25 days annual holiday + bank holidays (increases with service)

• Simplyhealth Cash Plan (including retail discount scheme)

• Critical Illness Cover and Life Insurance

• Staff discount on Kärcher products

So: Wanna WOW with us?

This vacancy is being managed exclusively by Cameo Consultancy, to be considered for this position please apply here or send your application to hello@cameoconsultancy.co.uk

Please note, any applications submitted via this job advert are not monitored and will not be considered for this role.

Together towards a clean world.

Kärcher UK is an Equal Opportunities Employer who seek to recruit, develop and retain the most talented people from a diverse candidate pool. We do not discriminate on the basis of race, colour, religion/belief, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status or marital status. Kärcher UK will not tolerate discrimination or harassment based on any of these characteristics. 

Kärcher UK encourages applications from minorities, women in positions where they are under- represented, and people with disabilities.  All employment is decided on the basis of qualifications, merit and business need.

We thank all applicants for their interest; however, only candidates under consideration will be contacted.