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Regional Service Technician

Penguin

Extraordinary tasks require extraordinary people, which is why we look for employees who show outstanding motivation, dedication, team spirit and are willing to be custodians of the Kärcher Brand.

All over the world, Kärcher is synonymous with top performance, innovation and quality. In the same way that our products stand out from others, we stand out as an employer too. As a family-owned company, mutual appreciation and trust are particularly important to us. At Kärcher you can expect interesting challenges and open knowledge sharing as a perfect platform for your individual career planning and personal development.

Only together can we create that which sets Kärcher apart – and each individual employee plays an important role in this. The difference is you.

 

Regional Service Technician

 

Postcode areas: HP, SL, UB, HA, WD, AL, EN, N, NW, W, SW, TW

 

Purpose of the role:

To be a custodian of the brand and build a growing, profitable, sustainable Kärcher Service Business. Also, to maintain a high standard of service and repair on all cleaning equipment ensuring the delivery of a world-class Service experience.

 

Your key responsibilities will be:

  • Maintaining, accurately diagnosing and repairing the full range of Industrial cleaning equipment excluding Municipal
  • Accurately documenting work orders on OneView 
  • Controlling van stocks in accordance with customer base
  • Communicating regularly with Regional Scheduler and with your Regional Team Leader
  • Identifying and communicating sales leads
  • Promoting healthy relationships with customers and the One Professional Team
  • Maintaining tools and equipment to a satisfactory and safe condition
  • Being a custodian of the brand at all times and demonstrating Kärcher values
    Participating in on-the-job coaching with Team Leader
  • Where required attending reactive weekend on-call work orders

 

Your qualifications, experience and characteristics are:

  • 3 GCSEs at Grade C, including English and Maths or equivalent
  • Formal mechanical/electrical qualifications
  • Experience within the Field Service industry with previous product knowledge
  • Experience using CRM systems and MS Office
  • Excellent communication skills
  • Able to work in a team and also independently
  • You must be highly organised, working with responsibility, passion and ambition
  • You must have a high level of diagnostic skills
  • Experienced with Electronics, Batteries, Mechanical, Hydraulics, Pneumatics and Engines
  • Full UK driving licence essential
  • Willingness to travel across the UK and stay overnight if required essential

 

Our Benefits:

  • Competitive salary with career progression
  • Company vehicle and fuel card
  • Pension Scheme
  • Discretionary Bonus Scheme
  • 24 days annual holiday + bank holidays (increases with service)
  • Simplyhealth Cash Plan (including retail discount scheme)
  • Critical Illness Cover
  • Employee Assistance Programme (EAP)
  • Staff discount on Kärcher products

 

Contact details

Kärcher (U.K.) Ltd

Human Resources – Alastair Marshall, Recruitment Co-ordinator

01295 752162

Recruitment@karcher.co.uk 

www.karcher.co.uk