Billing, Pricing, and Warranty Supervisor

The salary range for this position is $60,000.00 -$75,000.00 depending on experience. 

This is how you WOW:

• Oversee the preparation and issuance of accurate, timely invoices for sales orders, service repairs, parts shipments, and rentals.
• Ensure billing aligns with contractual terms and approved pricing structures.
• Monitor billing schedules for rentals and service agreements, proactively addressing discrepancies or issues.
• Support Accounts Receivable in reconciling invoicing disputes and collections processes.
• Manage the administration of customer, dealer, service, and rental agreements.
• Track contract renewals, expirations, billing triggers, and compliance milestones.
• Support Sales and Service teams with the creation and execution of contracts.
• Maintain and administer price lists and customer/dealer discount levels across SAP Business One and CRM systems.
• Ensure timely implementation of approved pricing changes for products, services, and parts.
• Validate pricing and discount structures for quotes, sales orders, and renewals.
• Conduct periodic reviews of pricing strategies to support revenue growth and margin management.
• Manage the end-to-end warranty claim process for KMC-NA’s dealer network.
• Coordinate with Service and Technical Support teams to investigate recurring warranty issues.
• Track warranty trends and provide reporting to leadership for product quality feedback.
• Ensure timely reimbursement processing for approved dealer claims.
• Serve as the primary liaison between Finance, Sales, Service, Technical Support, and Logistics on billing, contract, pricing, and warranty topics.

It would be WOW if you would bring this in:

• 5+ years of experience in billing, pricing administration, warranty management, or contract management, preferably in industrial equipment, automotive, or manufacturing sectors.
• Leadership or supervisory experience preferred.
• Strong expertise with pricing strategy, contract administration, and warranty evaluation.
• Experience with ERP systems (SAP Business One preferred) and CRM tools.
• Bilingual French/English is a strong asset.

So: Wanna WOW with us?

Simply upload your resume online and leave your contact information. We look forward to getting to know you!

Together towards a clean world.

Fabiana Valbuena  | Talent Acquisition Manager 
Fabiana.valbuena@karcher.com