Billing, Pricing, and Warranty Supervisor

The salary range for this position is $60,000.00 -$75,000.00 depending on experience. 

The deadline to submit applications is initially set for Monday May 26, 2025. However, the application period is subject to potential extensions or closure at any time without prior notice, especially once a sufficient pool of qualified applicants has been obtained.

This is how you WOW:

• Oversee the preparation and issuance of accurate, timely invoices for sales orders, service repairs, parts shipments, and rentals.
• Ensure billing aligns with contractual terms and approved pricing structures.
• Monitor billing schedules for rentals and service agreements, proactively addressing discrepancies or issues.
• Support Accounts Receivable in reconciling invoicing disputes and collections processes.
• Manage the administration of customer, dealer, service, and rental agreements.
• Track contract renewals, expirations, billing triggers, and compliance milestones.
• Support Sales and Service teams with the creation and execution of contracts.
• Maintain and administer price lists and customer/dealer discount levels across SAP Business One and CRM systems.
• Ensure timely implementation of approved pricing changes for products, services, and parts.
• Validate pricing and discount structures for quotes, sales orders, and renewals.
• Conduct periodic reviews of pricing strategies to support revenue growth and margin management.
• Manage the end-to-end warranty claim process for KMC-NA’s dealer network.
• Coordinate with Service and Technical Support teams to investigate recurring warranty issues.
• Track warranty trends and provide reporting to leadership for product quality feedback.
• Ensure timely reimbursement processing for approved dealer claims.
• Serve as the primary liaison between Finance, Sales, Service, Technical Support, and Logistics on billing, contract, pricing, and warranty topics.

It would be WOW if you would bring this in:

• 5+ years of experience in billing, pricing administration, warranty management, or contract management, preferably in industrial equipment, automotive, or manufacturing sectors.
• Leadership or supervisory experience preferred.
• Strong expertise with pricing strategy, contract administration, and warranty evaluation.
• Experience with ERP systems (SAP Business One preferred) and CRM tools.
• Bilingual French/English is a strong asset.

So: Wanna WOW with us?

Simply upload your resume online and leave your contact information. We look forward to getting to know you!

Together towards a clean world.

Fabiana Valbuena  | Talent Acquisition Manager 
Fabiana.valbuena@karcher.com