Service Coordinator

he salary range for this position is $20.00 - $23.00 Hourly

This is how you WOW:

• Entering service calls into company service system
• Assign and Dispatch service calls to field technicians and service partners within assigned area
• Review and Submit Field Quotes and Updating Customers with service agent’s ETA
• Process Technician’s Parts Requests needed for job completion from internal warehouse or external vendor
• Review information submitted from field technicians and/or service partners

It would be WOW if you would bring this in:

• High School diploma or equivalent
• Experience in an interactive customer service environment is a plus
• Customer service experience/background in a call center or similar environment
• Previous experience with industrial and/or commercial equipment is beneficial
• Ability to interact with and dispatch workload effectively to field/remote technicians
• Dispatching experience is a plus, as well as experience in a parts ordering environment.

Our Kärcher WOW-package:

• Medical, Dental, and Vision plan
• Paid Holidays (11 per year)
• Flexible PTO for exempt employees; generous PTO for non-exempt employees
• HAS, FSA and 401K matching plans
• Paid sick time, as well as short- and long-term disability insurance

So: Wanna WOW with us?

Simply upload your resume online and leave your contact information. We look forward to getting to know you!

Together towards a clean world.

Benique Lucero | Sr Talent Acquisition Specialist
Benique.Lucero@karcher.com