Senior Regional Service Technician
|
Extraordinary tasks require extraordinary people, which is why we look for employees who show outstanding motivation, dedication, team spirit and are willing to be custodians of the Kärcher Brand. All over the world, Kärcher is synonymous with top performance, innovation and quality. In the same way that our products stand out from others, we stand out as an employer too. As a family-owned company, mutual appreciation and trust are particularly important to us. At Kärcher you can expect interesting challenges and open knowledge sharing as a perfect platform for your individual career planning and personal development. Only together can we create that which sets Kärcher apart – and each individual employee plays an important role in this. The difference is you. |
Our Benefits
- Competitive salary with career progression
- Company vehicle and fuel card
- Pension Scheme
- Discretionary Bonus Scheme
- 24 days annual holiday + bank holidays (increases with service)
- Simplyhealth Cash Plan (including retail discount scheme)
- Critical Illness Cover
- Employee Assistance Programme (EAP)
- Staff discount on Kärcher products
Senior Regional Service Technician
Postcode Areas - DY, WS, B
Purpose of the role
To be a custodian of the brand, to effectively meet our customers’ needs, and to help build a growing, profitable, sustainable Kärcher.
Your key responsibilities will be
- To be a custodian of the brand at all times and demonstrate Kärcher values
- Maintaining a high standard of service and repair on all cleaning equipment ensuring the delivery of a world class service experience
- Regularly communicating with Team Leader
- Maintaining, accurately diagnosing and repairing the full range of Industrial cleaning equipment including Municipal
- Completing documentation of work orders on Oneview FS365, ensuring accurate records are created
- Controlling van stocks in accordance with customer base – ensuring 5% difference adhered to during all stock takes
- Effectively communicating daily with regional scheduler to assist operations
- Identifying and communicating sales leads to relevant sales person
- Promoting healthy relationships with customers and the One Professional Team
- Maintaining tools and equipment to a satisfactory and safe condition
- Participating in on-job coaching with Team Leader ensuring personal development plan is relevant
- Elevated duties in absence of Team Leader if required
- Where required attending reactive weekend on-call work orders
Your qualifications, experience and characteristics are
- 3 GCSEs at Grade 4, or equivalent, including English and Maths
- Formal mechanical/electrical qualifications
- Proven experience in the service and/or cleaning industry
- Fantastic communication skills, with the ability to work well in a team
- Excellent organisational skills
- Experience with electronics, batteries, hydraulics, pneumatics, mechanical and engines
- Prior people management experience
- Experience with municipal cleaning equipment
- Full UK driving licence essential
- Willingness to travel and stay overnight if required
Contact details
Kärcher (U.K.) Ltd
Human Resources – Alastair Marshall, Recruitment Co-ordinator
01295 752162
Recruitment@karcher.co.uk
www.karcher.co.uk