Service Co-ordinator

This is how you WOW:

  • Provide scheduling and administrative support to internal and external customers; including general customer service, invoicing, cost estimations, reporting and processing / managing of service contracts in CRM ensuring the delivery of a world class service experience
  • Liaising with external and internal customers in relation to service request progress and updating CRM accordingly
  • Scheduling of work for Field Service Engineers adhering to customer's contractual time scales
  • Investigate and resolve Service invoice queries and raise supporting credit paperwork as required
  • Submit all Service related work orders to SAP accurately

 

It would be WOW if you would bring this in:

  • GCSEs at Grade 4 (Grade C) including English and Maths
  • Experience of administration in a busy and demanding environment
  • Ability to work accurately whilst under pressure, multitask and meet deadlines
  • Strong attention to detail and accuracy
  • Excellent communication skills, both written and verbal, at all levels

 

Our Kärcher WOW Package:

  • Pension Scheme
  • Discretionary Bonus Scheme
  • 25 days annual holiday + bank holidays (increases with service)
  • Simplyhealth Cash Plan (including retail discount scheme)
  • Critical Illness Cover and Life Insurance
  • Staff discount on Kärcher products

 

So: Wanna WOW with us?

This vacancy is being managed exclusively by Cameo Consultancy, to be considered for this position please apply here or send your application to hello@cameoconsultancy.co.uk

 

Please note, any applications submitted via this job advert are not monitored and will not be considered for this role.

 

Together towards a clean world.

 

 

Kärcher UK is an Equal Opportunities Employer who seek to recruit, develop and retain the most talented people from a diverse candidate pool. We do not discriminate on the basis of race, colour, religion/belief, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status or marital status. Kärcher UK will not tolerate discrimination or harassment based on any of these characteristics. 

 

Kärcher UK encourages applications from minorities, women in positions where they are under- represented, and people with disabilities.  All employment is decided on the basis of qualifications, merit and business need.

 

We thank all applicants for their interest; however, only candidates under consideration will be contacted.

Banbury, GB

Banbury
GB
Professional
Full time
Kärcher UK Ltd
General Others
Permanent
Admin / Office
AIM_Standard
Apr 12, 2024
Alfred Kärcher SE & Co. KG
34020
Custom Field 5:  34020