Collections Supervisor

The salary range for this position is $70,000 – 84,000 DOE

The deadline to submit applications is initially set for Monday September 2, 2025. However, the application period is subject to potential extensions or closure at any time without prior notice, especially once a sufficient pool of qualified applicants has been obtained.

This is how you WOW:

• Supervise and lead the B2B AR team to achieve performance and collection targets.
• Monitor and manage the accounts receivable aging reporting and drive prompt resolution of past-due accounts.
• Collaborate with sales, customer service, and credit teams to resolve invoice, payment, and credit discrepancies.
• Enforce company credit policies and recommend credit limits based on customer risk profiles.
• Conduct regular account reviews and establish collection strategies for delinquent accounts.
• Prepare and deliver AR performance reports and dashboards for senior management.
• Meeting with internal departments regarding account escalations for account resolution.
• Develop and mentor AR staff through performance feedback, goal setting, and training.
• Support internal audits with required documentation and reconciliations.
• Continuously improve AR processes through automation, system optimization, and best practices. 

KEY PERFORMANCE INDICATORS (KPI)

• Collection Effectiveness Index (CEI): Measure of collection performance relative to total collectible receivables.
• Days Sales Outstanding (DSO): Achieve and maintain DSO within target range.
• Aging percent current based on bucket criteria.
• Debtor Days and Best Possible Days Sales Outstanding metrics.
• Dispute Resolution Time: Average time to resolve invoice or payment disputes.
• Bad Debt Write-offs: Monitor and minimize uncollectible accounts.
• Average Days Delinquent Metrics

It would be WOW if you would bring this in:

• Education: Bachelor’s degree in accounting, Finance, or related field (required). 
• Experience:

• • 3–5 years of experience in B2B accounts receivable collections.
  • 1–2 years of supervisory or team leadership experience.
  • 1-3 years of experience in sales or buying, account coordination
  • Strong understanding of AR systems and ERP software (e.g., SAP, S4HANA, etc..).
  • Experience in Google Desktop and data analysis proficiency.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to work in a fast-paced, metric-driven environment.
  • Minimum 1-3 years of experience in sales or buying, account coordination

Our Kärcher WOW-package:

• Medical, Dental, and Vision plan
• Paid Holidays (11 per year)
• Flexible PTO for exempt employees; generous PTO for non-exempt employees
• HSA, FSA and 401K matching plans
• Paid sick time, as well as short- and long-term disability insurance

So: Wanna WOW with us?

Simply upload your resume online and leave your contact information. We look forward to getting to know you!

Together towards a clean world.

Benique Lucero | Sr Talent Acquisition Specialist
Benique.Lucero@karcher.com