Cash Application Analyst

This is how you WOW:

• Coordinate and execute the posting of payments to customer accounts and invoices.

• Manage a high volume of payment applications including ACH, E-Checks, Lockbox and Credit Cards.

• Prepare reporting for internal teams on the application of specific payment types.

• Resolve credit card transaction failures and identify system issues.

• Maintain chargebacks and pursue resolution.

• Communicate with customers on account issues and payments processed.

• Partner with various cross functional teams, including Sales, Sales Operations, and Customer Care, to resolve customer issues timely and accurately.

• Ensure accurate customer records through proper account reconciliations.

• Apprise management of any possible bad debt exposure.

• Strictly adhere to internal policies and processes.

• Maintain detailed notes within SAP and on Aging regarding collection efforts. Initiate timely follow-up with customers and cross functional team members to ensure all issues are resolved.

• Facilitate professional communication and relationship building, required for effective collections.

• Perform other related duties or special projects as assigned.

It would be WOW if you would bring this in:

Education: Degree in Accounting or Finance preferred or equivalent work experience in a related field.

Experience: 5+ years of Cash Applications experience is required, B2B cash applications experience, manufacturing preferred.

Knowledge, Skills and Abilities:

• Excellent interpersonal communication aptitude with the ability to work well within a team setting as well as with internal and external customers.

• Strong understanding of Microsoft Excel using tables, pivot tables, advanced functions, and compound functions.

• Working knowledge of SAP.

• Ability to review processes and identify improvements to develop best practices.

• Disciplined work ethic and the capability to handle multiple projects.

• Self-starter with the ability to work independently with minimal supervision. Integrity, humility, ability to multitask, prioritize responsibilities and complete work timely.

• Must be fluent in spoken and written English.

Our Kärcher WOW-package:

We offer benefits like Saving Fund, Food Coupons, Medical & Life Insurance, Performance Bonus, Home Office and Flextime according to internal policies, etc. 

So: Wanna WOW with us?

Simply upload your resume online and leave your contact information. We look forward to getting to know you!

Together towards a clean world. 

Ramiro Herrera | Talent Acquisition l   

ramiro.herrera@karcher.com